![]() Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), opened products (singles or boxes), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can contact us at will provide return information. You’ll also need the receipt or proof of purchase. In instances where you are eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. ![]() This is due to the nature of products offered by Darkside Games and its affiliates. We don’t guarantee that we will receive your returned item.We do not offer returns (except where required by law), which means you should verify the product you order is the correct item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: Darkhold Games, 111 North Barron Street, Eaton OH 45320, United States If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, the original purchaser will need to authorize our working with you for a return. Once the returned item is received, store credit will be applied to your account. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive store credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: Darkhold Games, 111 North Barron Street, Eaton OH 45320, United States. We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) There is often some processing time before a refund is posted. ![]() Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. ![]() If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Exceptions are only for damage during delivery and claims for damages must be made within 24 hours of receipt of delivery.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |